Privacy policy

Your information, handled with care.

Ebramus Auto Parts Inc. processes information needed for accounts, orders and services. For privacy questions or requests, contact the person responsible for personal information using the details below and mark your message “Privacy”.

Information and purposes

Depending on the service, we collect contact details, billing and shipping addresses, business information, order history, messages and technical information needed for security. Vehicle details you provide help us assess compatibility. Payment providers process information needed to take payment. Do not send card numbers or sensitive documents by email.

Choices and consent

Required information is used to provide the requested service; without it we may be unable to open an account or fulfil an order. You may select a city preference to personalize the site heading. It does not change your shipping address. Precise location is not needed to browse. Optional external content may require your activation and is subject to its provider’s practices.

Service-provider access

Authorized people and necessary providers, including hosting, payment, shipping and technical support services, may receive information needed for their roles. Disclosure may also be required by law. Some services may process information outside Québec or Canada; you may ask for details about providers and applicable safeguards.

Retention and security

We retain information according to service needs and applicable obligations, including accounting requirements, then destroy or anonymize it where permitted. Access is limited by function. No online service offers absolute security; report suspicious use of your account to us.

Your rights and requests

You may request access, correction, retention information or withdrawal of consent where possible. Some records must be retained even after account closure. We may proportionately verify your identity before responding. You may also complain to Québec’s Commission d’accès à l’information or the competent authority.

Preferences and updates

Our Cookies page describes site preferences. We update this policy as our practices change. Individual forms or services may provide more information at collection.